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IT Specialist - Information Gathering Is A Must
By Joshua Feinberg
IT Specialists must reach their intended audience to be successful with their marketing. As you'll learn in this article, your first step needs to be gathering information about your niche.
IT Specialists Should Study What their Niche Clients Do
For instance, to reach small medical offices, get up to speed on the business issues that impact the decision makers in these small medical offices. Get subscriptions to industry publications, e-mail newsletters, and other industry publications that you know medical office managers are going to read. For instance:
o Medical Economics
o Financial Management Strategies
o Medical Group Management Association publications
These resources happen to be all U.S.-based, but there are others. The key thing is to start reading the publications so you understand what's keeping medical office managers up at night, what's driving their decisions, what their biggest points of pain are, what the biggest security issues are, and what the biggest IT issues are right now so you can become an IT specialist in their field.
Learn What Solutions You Can Give Your Clients
Find out how small medical offices are using technology to change the way they do business, to get reimbursed faster by insurance companies, to make scheduling more efficient, and to keep track of charts more effectively.
Whatever industry it is (architects, graphic artists, veterinarians, etc.), make sure that you understand big picture trends that are going on right now. As an IT specialist, your prospects will expect you to be the expert.
An IT Specialist is a Virtual CIO
Then, when you go in to meet prospects, you're not just the consulting firm that sells PCs, or installs LANs, or fixes software problems. But you're a true virtual CIO. You can analyze their special business needs, make recommendations, create long-term planning strategies, put it all together and make it happen on-time and on-budget.
IT Specialists Are Not Commodities
When done right, you're not just the tech people. As an IT specialist, you understand your prospect's business. And your prospects know that they are not going to spend six months training your firm because you can hit the ground running. It will be obvious you've worked with lots of other offices their size and you're definitely the right people for the job. Their only questions will be, “So where do I sign?” and “When can you start?”
Spend Time Reading Your Clients' Trade Publications
Instead of just reading the consumer and IT trade publications to keep up from a techie perspective, make sure that you understand the business issues and specifically the business IT issues that impact the niche that you're targeting. You won't become an IT specialist in that industry by paying attention to general-interest publications like PC Magazine or CRN or conferences like COMDEX.
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About the Author: Joshua Feinberg can help you grow your computer consulting business, the RIGHT way! Sign-up now for your free audio training program that features field-tested, proven Computer Consultants Business Tools at http://www.SmallBizTechTalk.com
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The Role of an Information Technology Specialist
Author: Felciano Guarracino
Not everyone is as good with computers and computer-related jargon as information technology (IT) specialists. These people learn the tools of the trade with a computer on a daily basis, providing support for those who cannot. The welfare of a business—its daily operations and management—depends on solid technical support from the specialists. Think of him as a doctor of computers.
Despite their efficiency in managing integral business components, computers are prone to errors and crashes. System failure is the worst thing that can happen to a business; losing millions worth of revenue in computer-related problems. Companies that rely very much on IT systems will have a hard time keeping track of operations without a computer to use. Most companies have already been down that lane before.
The primary quality of good technical support is that it comes when it is needed the most. System crashes strike when companies least expect it. The specialist must be ready to solve any computer-related problems at any given time. His knowledge is crucial in getting the systems up and running again.
Today's IT support services run round the clock for both local and foreign clienteles. It gives companies across the globe adequate support no matter the time of the day or night. This way, clients will not have to wait for morning at the IT firm's part of the world to gain access to technical support.
When basic instruction fails to complete the job, the IT firms send a specialist to the client for a quick look. Most companies outsource their IT personnel, visiting periodically to perform maintenance on hardware and software. They also perform IT consulting on the spot so that the companies are informed of the problem and take the necessary steps to prevent a particular problem from happening again.
As business solutions grow more complex, so do the ways of keeping them operational. IT systems will continue to play integral roles in the business world of the future. This defines the need for more adequate IT support from the specialists. Ensuring the 24-hour availability of technical support is the first step in the IT business revolution.
Article Source: http://www.articlesbase.com/technology-articles/the-role-of-an-information-technology-specialist-5191054.html
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